Dayforce is a global human capital management company that offers a unified Cloud HCM platform. They are seeking a Sales Operations Business Partner to support the sales organization through data analysis, Salesforce hygiene, reporting, and process improvement, while partnering closely with Sales, Revenue Operations, and Marketing.
Responsibilities:
- Improve sales processes to increase pipeline efficiency and conversion
- Maintain CRM (Salesforce) data accuracy across accounts, opportunities, and pipeline
- Build and manage Salesforce reports and dashboards to track pipeline, performance, and key metrics
- Support forecasting by ensuring clean, accurate pipeline data
- Deliver insights and analysis to support sales leadership decision-making
- Assist with territory alignment, account ownership, and data updates
- Support adoption and use of sales tools (Salesforce, Gong, Outreach, etc.)
- Partner cross-functionally with Sales, Revenue Operations, Marketing, and Channel/Alliances teams
Requirements:
- Bachelor's degree in Information technology, Business, Analytics, or a related field (or equivalent experience)
- 3–5 years of experience in Sales Operations, Revenue Operations, or Analytics
- Strong proficiency in Excel
- Experience working with Salesforce reporting and pipeline data
- Experience with forecasting and pipeline management
- Exposure to territory planning or quota setting
- Strong analytical and problem-solving skills with attention to detail
- Ability to translate data into clear, actionable insights
- Exposure to AI tools or data-driven automation (e.g., ChatGPT, Copilot, etc.)
- Familiarity with tools like Gong and Power BI
- Experience in SaaS or a data-driven environment