Field Custom Services Project Manager - Danbury/Norwalk

Best Buy is a leading retailer committed to enriching lives through technology. As a Field Custom Services Project Manager, you will oversee custom installation projects, lead a team of installers, and ensure operational consistency and customer satisfaction in your designated region.

Responsibilities:

• Ensure operational consistency, strategic alignment, and performance accountability
• Build and maintain an exceptional team culture centered around engagement and belonging
• Lead all custom installation projects to completion accurately, on-time, and within budget
• Conduct site visits to drive technical expertise, safety compliance and customer experience
• Work directly with in-home designers to ensure fulfillment and complex sales strategies are being executed, and communicate your findings with field leaders
• Act as the main point of contact for customers regarding custom services through the fulfillment phase
• Support the safety, cleanliness and organization standards of retail warehouses

Requirements:

• 2 years of experience as a supervisor or manager
• 2 years of sales, installation, operations or customer service experience
• Current, valid driver's license
• Must be at least 21 years old
• Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
• Acquire and maintain any state or local licensing, as required, within 90 days of hire
• Candidate has to reside within Danbury or Norwalk
• Experience working in custom integration, project management, construction or related field
• Experience managing a remote workforce
• Bachelor's degree in operations management, distribution, logistics, business or related field