Key skills
IT consultingManaged servicesValue-added reseller (VAR) environmentClient onboardingImplementation projectsPost-project reviewsContinuous improvementPSA/project management platformsPMP certificationCAPM certificationCMMC awarenessNIST 800-171 awarenessMicrosoft 365 GCC HighAzure GovernmentDefense Industrial Base experienceEntrepreneurial Operating System (EOS)Project ManagementAzureServiceNowAgileRisk ManagementCommunication
About this role
Agile IT is a Microsoft-specialized firm serving regulated industries, including the Defense Industrial Base. They are seeking an experienced Project Manager to oversee the delivery of client engagements across their managed services and professional services portfolio.
Responsibilities:
- Full project lifecycle management from kickoff through closeout across simultaneous active engagements
- Scope, schedule, budget, and risk management on every project you carry
- Client communication and status reporting throughout delivery — you are the day-to-day delivery interface for active projects
- Internal resource coordination across engineering and compliance delivery teams
- Project documentation: project plans, RAID logs, status reports, milestone tracking, and closeout packages
- Post-project lessons learned: facilitating structured, RCA-style reviews at project close to identify what went well, what broke down, and what should change — findings are shared with the Service Delivery Manager for process improvement and implementation
- Tool hygiene: keeping AutoTask PSA and Moovila current on project status, time tracking, and billing milestone handoffs
Requirements:
- 5+ years of project management experience with demonstrated ownership of complex, multi-stakeholder engagements
- Background in IT consulting, managed services (MSP), or value-added reseller (VAR) environments — you understand how IT service delivery works commercially and operationally; this is the most important differentiator we're looking for
- Experience managing client onboarding or implementation projects with defined scope, milestones, and handoff points
- Experience facilitating post-project reviews or retrospectives with a genuine continuous improvement orientation
- Strong written and verbal communication; able to run a client status call and an internal resource conversation with equal confidence
- Ability to manage scope creep, competing priorities, and ambiguity without losing accountability
- Comfortable operating in a lean, remote-first environment where you own your outcomes
- Working familiarity with PSA or project management platforms (AutoTask, Moovila, ConnectWise, ServiceNow, MS Project, or equivalent)
- Active PMP or CAPM certification (preferred but not required — experience in the IT VAR/MSP space carries more weight than certification alone)
- Familiarity with Managed IT or Managed Compliance service offerings and processes
- Awareness of CMMC, NIST 800-171, M365 GCC High, or Azure Government in a delivery context — deep expertise is not expected, but environmental awareness helps you anticipate timelines and coordinate the right internal resources
- Experience working with DoD contractors or in the Defense Industrial Base
- Familiarity with EOS or similar operational frameworks