Senior Manager, Issuer Sales

Company Description

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Job Description

The Senior Manager, Issuer Sales – Featurespace is responsible for driving new revenue and expanding strategic adoption of the Featurespace ARIC Risk Hub platform across card issuers and financial institutions in North America. This role will lead complex, consultative sales engagements focused on fraud prevention, financial crime, and real-time risk decisioning, partnering closely with Visa Issuer Account Executives, Value-Added Services (VAS), Product, and Client Services teams.

The ideal candidate brings deep experience selling enterprise SaaS or risk platforms into issuers, strong executive presence, and the ability to navigate long, multi-stakeholder sales cycles while positioning Featurespace as a strategic, AI‑driven partner.

Key Responsibilities

Issuer Sales & Revenue Growth

• Own and execute the issuer go‑to‑market strategy for Featurespace across North America.
• Drive new logo wins and platform expansions for Featurespace ARIC solutions within issuing banks, credit unions, and fintech issuers.
• Build and manage a robust issuer pipeline, from early-stage qualification through contract execution and close.
• Consistently meet or exceed annual revenue and pipeline targets.

Client Engagement & Deal Leadership

• Lead complex, multi-year enterprise sales cycles, including C‑level and senior risk, fraud, and technology stakeholders.
• Position Featurespace as a strategic platform (not point solution), articulating value across fraud prevention, scam detection, AML, and real-time decisioning.
• Develop compelling business cases, ROI models, and executive narratives aligned to issuer priorities.
• Support RFPs, RFIs, pilots, and proof-of-value engagements in collaboration with Product and Solutions Consulting.

Internal Collaboration & Matrix Leadership

• Partner closely with Visa Issuer Account Executives, VAS leadership, and regional sales teams to embed Featurespace into broader Visa client strategies.
• Coordinate with Product, Engineering, Legal, Pricing, and Deal Governance teams to progress opportunities efficiently.
• Act as the primary Featurespace subject-matter sales lead for issuer discussions, enabling broader Visa teams with messaging and positioning.

Market & Thought Leadership

• Maintain a strong understanding of issuer fraud trends, regulatory drivers, and competitive landscape (e.g., legacy rules engines, in‑house models, and emerging AI vendors).
• Represent Featurespace and Visa at client forums, industry events, and executive briefings.
• Provide feedback to Product and Strategy teams based on issuer market needs and deal learnings.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

8–12+ years of experience in enterprise B2B sales, preferably in fraud, risk, payments, or financial crime technology.

Proven track record selling complex SaaS or platform solutions into card issuers or financial institutions.

Experience managing long, consultative sales cycles with multiple stakeholders and executive decision-makers.

Strong understanding of issuer economics, fraud operations, and risk management.

Ability to operate effectively in a matrixed, enterprise sales environment.

Preferred

Experience selling AI/ML-driven fraud or risk platforms.

Familiarity with Visa’s Value-Added Services (VAS) portfolio and issuer engagement model.

Experience working with or against platforms such as Featurespace, Feedzai, FICO, Experian, Nice Actimize, or similar.

Comfort engaging deeply on model explain ability, regulatory considerations, and data privacy.

Leadership & Behavioral Attributes

Executive presence with the ability to influence senior client and internal stakeholders.

Highly collaborative, with strong cross-functional leadership skills.

Results-driven, self-directed, and comfortable operating in ambiguous, high-growth environments.

Strong written and verbal communication skills; able to translate technical capability into business value.

Location

North America (preferred: Atlanta or other major Visa hub)

Travel as required for client engagement and industry events.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 176,500.00 to 282,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.