PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. They are seeking a Strategic Business Development Manager to lead and scale their BDR function, focusing on pipeline generation and team development.
Responsibilities:
- Train other members of the BDR Team to identify, contact, and create qualified opportunities
- Ensure BDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s
- Plan for hiring and onboarding new BDRs
- Work closely with the Demand Gen team to provide feedback on MQLs and campaigns
- Work closely with Sales and other members of the Leadership team to improve opportunity management and qualification processes
- Work closely with Sales and Marketing to identify areas of improvement for the BDR Teams
- Work in collaboration with marketing content, program managers, product marketing, and sales directors to develop effective messaging to convert both inbound interest and outbound outreach into qualified pipeline
- Present accurate and timely performance reports and forecasts of weekly, monthly, quarterly attainment
- Monitor and manage BDR team performance and make recommendations for improvement
- Oversee BDR compensation programs and policy
Requirements:
- Minimum 5-7 years of experience in a BDR management role with experience leading and growing a BDR team in a hands-on management/player-coach capacity
- Track record of achieving lead generation quotas within a company selling enterprise B2B software (SaaS) and/or technology solutions
- Hands-on experience with multiple prospecting techniques and channels
- Experience with marketing & sales tools such as CRM, Chat, Marketing Automation, LinkedIn Sales Navigator, HubSpot and Data Management and list building tools
- Strong verbal and written communication skills with the ability to deliver presentations to executive management
- Gravitas combined with exceptional and polished written and oral communication skills
- Entrepreneurial spirit combined with a scrappy, competitive, and optimistic outlook