Senior Principal Content Strategist, Agentic AI (US / Canada, Remote)

Autodesk is a company that helps customers design and make anything. They are seeking a Senior Principal Content Strategist to lead system-level content strategy for their AI initiative, focusing on creating cohesive and intuitive AI-native experiences through effective content frameworks and governance models.

Responsibilities:

• Define and drive the end-to-end content strategy for Autodesk’s agentic experience, ensuring voice, guidance, and interaction patterns scale with product complexity
• Establish standards and governance for conversational UX, artifact language, response structures, terminology, and instructional scaffolding across workflows and industries
• Architect content systems that enable AI agents to deliver intuitive, context-aware, and outcome-oriented experiences that feel coherent and trustworthy
• Partner closely with Product, Design, Engineering, Research, Data Science, and Design Systems to shape agent behaviors and content patterns as part of the product development lifecycle
• Create reusable frameworks, principles, and decision models that keep content quality high while supporting rapid iteration and frequent releases
• Ensure the product’s linguistic and logic-based experience reflects Autodesk’s quality bar for clarity, consistency, usefulness, and trust
• Lead content strategy for complex and ambiguous problem spaces, translating emerging AI capabilities into scalable interaction models and guidance systems
• Drive alignment across teams on how content should support user understanding, task completion, confidence, control, and learning over time
• Identify and eliminate friction in enterprise experiences by designing content approaches that reduce rework, simplify complexity, and improve continuity across sessions and surfaces
• Influence roadmap decisions by advocating for content strategy as a core part of system design, product intelligence, and customer experience quality
• Define success metrics for content quality and effectiveness and partner with cross-functional teams to evaluate and continuously improve the experience through research and iteration
• Mentor others and raise the practice of content strategy by modeling strong systems thinking, AI-forward ways of working, and high standards for craft and execution
• Collaborate with content strategists across AEC's product teams to ensure product-specific considerations are accounted for and create cohesion across the product ecosystem