Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. The Human Resources Business Partner will serve as a strategic business partner to organizational leadership and employees, providing HR guidance and recommending strategies to improve work relationships and employee engagement.
Responsibilities:
- Establish a collaborative working relationship with business leaders in assigned business units and across organization
- Be present and visible in assigned worksites to build relationships with leaders and employees
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
- Provide day to day performance management guidance around coaching, counseling, career development and disciplinary action. Provide HR policy guidance and interpretation
- Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations. Follow up with urgency to ensure employee relations issues are resolved promptly
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees to reduce legal risks and ensure regulatory compliance. Partner with the legal department as needed/required
- Utilize data and reporting analytics to identify trends and offer recommendations for addressing areas where improvement is needed
- Guide operational leadership in the areas of diversity, equity and inclusion in collaboration with DEI team. Support awareness training objectives, company goals, and inclusive employment practices
Requirements:
- 7 years of proven HR experience with a minimum of three years of employee relations experience
- Ability to travel as needed to assigned business units within the U.S
- Minimum of 3 years of experience resolving complex employee relations issues
- At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position
- Bachelor's Degree or HR Certification
- Experience with Multiples Sites of employees
- Working knowledge of multiple human resource disciplines, including compensation and benefits, organizational diagnosis, employee relations, diversity, performance management, and federal and state respective employment laws
- Must have excellent interpersonal, verbal and written communication skills and the ability to work in a fast-paced environment and handle multiple projects
- Excellent organizational skills and attention to detail required
- Problem solving, diplomacy and good judgment in considering the impact of decisions is essential
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
- Excellent time management skills with a proven ability to meet deadlines
- Must be a critical thinker and have strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite or related software
- Knowledge of HRIS