Channel Sales Partnerships Manager

ServiceTitan is a company focused on building innovative products and providing extraordinary services in the trades industries. They are seeking a Channel Sales Partnerships Manager who will design, drive, manage, and optimize an alliance program to accelerate market entry and enhance existing partnerships, ultimately driving sales growth and customer acquisition.

Responsibilities:

• Manage the entire lifecycle of a partnership end-to-end, including identifying a partnership use-case, building a business case, evaluating partner candidates, negotiating deal terms, launching and program managing roll-out, enabling internal and external teams, and bringing the partnership to market
• Drive and manage channel pipeline alongside a portfolio of partners, through ‘white glove’ engagement, field events, cross-selling strategies, and financial incentives
• Build and refine a library of assets that helps enable partner customer facing teams to co-sell a best-in-class integrated solution
• Build operational infrastructure and create repeatable processes to scale the team and our supporting partner programs, optimizing for efficiency, growth, and commercial value
• Work alongside Customer-facing teams (e.g., Sales, Customer Success, Support) and ServiceTitan Enablement to support the roll out of integration solutions, referral campaigns, and joint marketing initiatives
• Work with ServiceTitan executive leaders to support live sales deals of highly strategic prospective customers, providing relevant subject matter expertise and recommendations on building best-in-class workflows and leveraging our partner ecosystem
• Liaise with ServiceTitan Sales and channel partners to create and execute on net-new processes required to manage lead flow
• Create and execute on detailed plans for local, regional, and national events alongside ServiceTitan Events Planning Team that lay out key objectives, roles & responsibilities, staffing requirements,target customer engagement, post mortems, and more
• Manage and evaluate the ongoing success of existing partnerships and integrations by defining and tracking key metrics and success criteria and supporting internal teams in addressing customer escalations

Requirements:

• 5-7 years of relevant work experience
• Bachelor's Degree; MBA or equivalent experience preferred
• Direct experience with building and managing co-selling motions with channel partners
• Ability to source, design, negotiate and implement net-new partnerships
• Ability to develop and execute joint go-to-market strategies
• Ability to work autonomously, to meet tight deadlines, and to thrive in a fast paced environment with shifting priorities
• Demonstrated excellence in cross-functional verbal and written communication, with the ability to simplify and explain complex problems to stakeholders of all levels
• Excellent organizational skills with a demonstrated ability to multitask and handle multiple priorities appropriately
• High motivation, initiative and positive attitude
• Knowledge of Trades Industries