Lead Business Systems Analyst

PanAgora Asset Management is a company focused on transforming financial lives by empowering their employees. They are seeking a Lead Business Systems Analyst to independently formulate, define, and document system objectives while guiding teams through complex initiatives and ensuring alignment across various projects.

Responsibilities:

• Lead requirements strategy and execution across the authentication value stream, ensuring alignment from epics to detailed user stories
• Guide and mentor Business Systems Analysts, establishing best practices for requirements documentation, analysis, and delivery
• Partner with product owners, architects, and engineering leaders to shape solutions and influence technical design decisions
• Gather and document complex business and technical requirements in an Agile environment, translating them into clear, actionable user stories
• Oversee and contribute to detailed API requirements (request/response structures, data mappings, error handling, integration workflows) for Java/Spring Boot services
• Define and validate front-end requirements for React-based web applications, ensuring a cohesive and user-centered experience
• Drive creation of flow diagrams, sequence diagrams, and technical documentation for authentication and identity management systems
• Facilitate breakdown of complex initiatives into scalable, well-defined features and stories in collaboration with technical teams
• Ensure consistency, quality, and traceability of requirements across multiple teams and workstreams
• Lead cross-team collaboration to resolve dependencies, risks, and ambiguities
• Analyze systems and processes to identify strategic improvement opportunities and drive continuous improvement initiatives
• Conduct impact analysis, support production issue triage, and guide teams through complex troubleshooting scenarios

Requirements:

• 10+ years of experience as a Business Systems Analyst or similar role in software development, with demonstrated leadership responsibilities
• Proven experience leading requirements efforts across large, complex, multi-team initiatives
• Strong experience with RESTful APIs, including integration patterns, API documentation, and tools like Postman
• Expertise in writing user stories across full-stack applications (UI and backend/API layers)
• Experience working within Agile frameworks, using tools such as Jira, Confluence, and Figma
• Strong ability to influence stakeholders and bridge communication between business and technical teams
• Deep experience documenting system requirements, workflows, and technical specifications
• Solid understanding of distributed systems, multi-platform architectures, and system integrations
• Demonstrated ability to manage competing priorities, guide teams through ambiguity, and drive outcomes
• Experience leading within authentication, identity management, or security domains (SSO, OAuth, MFA)
• Background in financial services, particularly defined contribution or retail investment platforms
• Strong SQL skills for data analysis, validation, and decision support
• Experience establishing BA standards, frameworks, or governance models
• Understanding of web accessibility standards (ADA/WCAG)
• Experience writing acceptance criteria, BDD-style specifications, or leading refinement sessions
• Prior hands-on experience as a QA engineer, developer, or similar technical role
• Experience supporting production environments and leading issue resolution efforts