Business Development Representative-NetApp

Harte Hanks is a leading global customer experience company that partners with clients to enhance their customer engagement through data-driven strategies. They are seeking an Outbound Business Development Representative who will be responsible for initiating conversations with potential clients, showcasing product value, and driving sales through effective communication and relationship-building.

Responsibilities:

• Talk to a wide variety of new business contacts - including Owners, Property Managers, and Managers
• Cold call and prospect for leads to companies that could benefit from the new offer
• Maintain email and phone conversations with warm prospects to determine the driving factor in the purchase or sign-up decision
• Become a product/offer expert and learn strategies to communicate product/offer value
• Continually increase product knowledge by working closely with the Operations Supervisor
• Clearly communicate business decision drivers, costs, and benefits to showcase the product/offer as a strategic advantage

Requirements:

• One to three years of B2B experience in inside sales, telemarketing, or customer-centric role
• Tech Sales experience required
• Superior customer service, cold calling, and data entry skills
• Strong over-the-phone communication and online presentation skills
• Advocate for customers and prospects by building rapport to identify their key needs and determine possible solution-sets
• Desire to think creatively and use problem-solving skills to assure customer satisfaction
• Ability to multi-task, pay attention to detail, and prioritize in a fast-paced environment
• Intermediate to advanced experience navigating multiple windows to provide accurate information to end users (multiple screens recommended but not required)
• Flexible attitude and demonstrated ability to hit targets and exceed expectations
• Must reside in one of the following states: AR, FL, GA, IL, KS, NH, NJ, OH, TN, TX, PA, VA
• High school diploma or equivalent
• Experience working with Salesforce.com CRM and SalesLoft is preferable
• College degree preferred