Senior Solutions Engineer

Ketch is redefining responsible data use for the AI era, focusing on data privacy and compliance. The Senior Solutions Engineer will act as a subject matter expert, designing solutions for customer needs and collaborating with sales and technical teams to drive business success.

Responsibilities:

• Drive the solution sales cycle: Collaborate closely with Account Executives owning the solution components of the deal, moving opportunities from discovery to closed/won. Own the technical solution responses to RFPs, RFIs, and Security Questionnaires
• Articulate value & vision: Confidently present the Ketch platform and vision to diverse audiences, from C-level executives to security engineers and legal counsel, tailoring the narrative to frame and quantify value for each stakeholder
• Deliver compelling demonstrations: Lead high-impact product demonstrations, whiteboarding sessions, and Q&A forums that clearly visualize how Ketch solves complex data permissioning challenges
• Architect customer solutions: Translate customer business challenges into robust technical designs. Produce detailed solution architecture diagrams that highlight data flows, front-end integrations, backend system integrations, and solution sequencing. Produce assets that describe how users will interact with and benefit from the solution
• Rapid demo builds and prototyping (Front-end): Independently build front-end visionary demos using tools like Webflow, JavaScript, and HTML to visualize the user experience in the customer context
• Integration (Back-end): Prototype back-end integrations with customer internal systems using REST APIs and your understanding of JSON to demonstrate interoperability
• Validate technical fit: When appropriate, design and lead technical workshops and Proof of Value (POV) engagements to validate the solution against specific customer use cases and success criteria
• Scope implementation: Assess the prospect’s delivery capabilities and determine the necessity for Ketch Professional Services or partner involvement, ensuring a seamless transition from sales to deployment
• Customer Success : Own the handover of the solution to the Customer Experience (and when appropriate, the partner) team
• Serve as a Privacy SME: Maintain deep immersion in the evolving data privacy landscape, including global laws (GDPR, CCPA, etc.), regulatory requirements, and enforcement actions
• Mastery of the data ecosystem: Leverage strong familiarity with large-scale database technology (e.g. Snowflake, Databricks, BigQuery) and cloud technologies (AWS, GCP) to advise on data governance and integration best practices
• Mastery of the advertising ecosystem: Maintain an up-to-date understanding of the advertising technology landscape and the impact of privacy on data collection and activation
• Competitive strategy: Maintain an up-to-date understanding of competitive technologies, equipping the sales team with the knowledge to position Ketch effectively in the market
• Cross-functional collaboration: Act as the 'voice of the customer' by collaborating with Product Management and Engineering to influence the roadmap, while working with Marketing to develop cross-functional solution guides and technical assets

Requirements:

• 10-15 years working experience
• 5+ years of experience in a Solution Engineering, Sales Engineering, or Technical Consulting role, preferably within an Enterprise SaaS environment
• Proven track record of supporting complex sales cycles and co-selling with Account Executives to close 6-figure+ deals
• Experience working in the Data Privacy, Data Governance, Security, or AdTech/MarTech sectors is highly preferred
• Practical working knowledge of HTML, CSS, and JavaScript
• Experience with low-code design tools (e.g. Webflow) to build visual mockups and interactive prototypes is essential
• Understanding of RESTful APIs, JSON payloads, and webhooks
• Ability to use tools like Postman to test endpoints
• Strong familiarity with modern data platforms (Snowflake, Databricks, BigQuery)
• Ability to create clear, professional solution diagrams (using tools like Lucidchart) that explain data flows to both technical and non-technical audiences
• You must understand and be able to explain how a web browser works at a technical level
• Exceptional verbal and written communication skills
• Strong 'detective' skill. The ability to ask second and third-level questions to uncover the root cause of a prospect's pain, implication and need (e.g., MEDDPICC/Value Engineering)
• A demonstrated ability to work independently in a fast-paced environment, learning new technologies and regulations rapidly without hand-holding or seeking permission
• Must be able to work legally in the United States
• B.S Computer Science, Software Engineering, MIS or equivalent relevant experience required
• English language fluency required, additional languages a plus
• Able to travel up to 20% of the time
• Privacy Certification: CIPP/E, CIPP/US, or CIPM certifications from the IAPP
• Familiarity with how data moves through marketing ecosystems (CDPs, DMPs, DSPs)