JDE Application Support Engineer

SIMARN Solutions is seeking a JD Edwards World Application Support Engineer to provide Level 2/3 support and junior development for manufacturing ERP systems. The role focuses on troubleshooting, user support, and assisting with enhancements in a JD Edwards World environment.

Responsibilities:

• Provide Level 2 & 3 support for JD Edwards World (manufacturing modules)
• Troubleshoot issues related to Work Orders, Shop Floor Control, Inventory, and BOMs
• Perform root cause analysis and resolve production incidents within SLAs
• Support user onboarding/offboarding
• Assist with RPG debugging , patches, updates, and deployments
• Support testing (unit, UAT, integration) and documentation
• Collaborate with business users, developers, and cross‑functional teams
• Support integrations with MES/EDI and other enterprise systems

Requirements:

• Bachelor's degree in IT, Computer Science, or Engineering
• 1–3 years JD Edwards World experience (manufacturing preferred)
• Hands-on experience with AS/400 (IBM i), RPG, SQL
• Familiarity with change management tools (TurnOver, Implementer, etc.)
• Strong troubleshooting and communication skills
• Experience with ticketing tools (ServiceNow preferred)
• JDE EnterpriseOne (E1), JDE CNC
• MES or EDI integrations
• SOX controls and security support