SysAid is a fast-growing SaaS company specializing in IT Service Management. They are seeking an enthusiastic Business Development Representative (BDR) to generate sales leads and support account executives in building a sales pipeline.
Responsibilities:
- Generate a pipeline by setting qualified discovery and first meetings for Account Executives across a defined territory and ABM target list
- Execute daily outbound prospecting to targeted accounts via cold calling, email, LinkedIn, and personalized sequences
- Manage inbound leads end-to-end: fast follow-up, qualification, routing, and conversion to meetings/opportunities
- Help build and prioritize strategic target account lists in partnership with Sales and Marketing (ABM)
- Research and develop account intelligence: org structure, initiatives, triggers, tech stack, and key stakeholders
- Conduct high-quality conversations with senior stakeholders (Director/VP/C-level), uncovering pain, urgency, and decision process
- Qualify using a consistent framework (e.g., MEDDICC/BANT) and document clearly in CRM to support smooth AE handoff
- Maintain a tight handshake with Sales: align on messaging, account plans, next steps, and meeting outcomes; follow through on no-shows and stalled accounts
- Collaborate with Marketing on campaigns, events, and account plays; provide feedback loops on lead quality, messaging, and ICP fit
- Consistently achieve monthly activity and pipeline targets (meetings held, qualified opportunities created, pipeline value)
Requirements:
- 2 years of relevant work experience, preferably in outbound sales with a Saas background
- Previous experience in lead generation or sales prospecting
- Strong written and verbal communication skills are essential
- Ability to juggle multiple tasks, stay organized, and prioritize work effectively
- Strong organizational and follow-up skills, and you thrive in a team environment
- A bachelor's degree in Business or a related field is advantageous