Account Executive, Accessibility Sales

T-Mobile is committed to investing in its employees and providing a comprehensive rewards package. The Account Executive, Accessibility Sales role focuses on driving sales of accessibility and wireless solutions to various customers while managing complex accounts and developing effective strategies to meet sales quotas.

Responsibilities:

• Generate new business opportunities and expand sales within assigned accounts to increase market penetration and revenue
• Engage clients through consultative selling to align accessibility and wireless solutions with their specific needs and challenges
• Lead and coordinate customer interactions and partnerships across business, government, and individual accounts to drive sales outcomes
• Develop and implement account strategies to achieve departmental goals and support business growth objectives
• Represent the organization at industry and consumer events to promote accessibility solutions and build stakeholder relationships
• Also responsible for other duties/projects as assigned by business management as needed

Requirements:

• Community Engagement Extensive knowledge of Deaf, Hard of Hearing, DeafBlind communities
• Account Management Proven track record of effectively managing customer accounts to ensure satisfaction and retention by delivering tailored solutions that meet specific client needs, fostering long-term relationships, and ensuring high customer satisfaction
• New Customer Acquisitions Demonstrated success in identifying and securing new customers. This includes prospecting, building relationships, and closing deals to expand the customer base and drive revenue growth
• Communication Strong communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales
• Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services
• Task Oriented Self Starter: Ability to work both collaboratively and independently to reach goals and quotas
• Microsoft Office
• Contract Negotiation Skillfully negotiate terms and agreements to achieve favorable outcomes
• Cross Functional Relationships Ability to work with cross functional teams such as legal, QA, customer support and finance
• At least 21 years of age
• Legally authorized to work in the United States
• Associate's or Bachelor's degree
• Fluency in American Sign Language (ASL)
• 2-4 years Sales/marketing or customer service experience
• 4-7 years Four years related work experience or related work experience post high school
• 2-4 years Selling assistive technology or accessibility services
• 2-4 years Demonstrated track record of sales success in business sales (B2B)
• IAAP Certifications: CPACC, WAS, ADS or CPABE
• Assistive Technology Professional