Risk & Assurance Coordinator

Role Overview

• Provide administrative support to the Risk & Assurance function, including maintaining logs, trackers, and documentation
• Assist with budget tracking and reporting for Risk & Assurance activities
• Support the organisation of Group Risk and Governance Committee (GRCC) meetings, including scheduling, preparing agendas, collating papers, taking minutes, and tracking follow-up actions
• Assist in preparing reports and presentations for internal governance forums by collating data and drafting content
• Support the administration of corporate insurance policies, including maintaining policy records and documentation
• Assist with the annual insurance renewal process by gathering information, completing data requests, and liaising with internal teams
• Act as a day-to-day point of contact with insurance brokers for administrative queries
• Help track insurance claims, renewals, and key dates
• Support ISO 27001 and SOC 2 audit activities by coordinating evidence collection and maintaining audit documentation
• Assist with ongoing compliance activities using tools such as Vanta, including uploading evidence and tracking remediation actions
• Coordinate with internal teams to ensure documentation is kept up to date and audit requests are completed on time
• Maintain audit schedules, trackers, and evidence repositories
• Assist with client due diligence requests by gathering and sharing relevant risk, security, and compliance information
• Maintain records of client questionnaires and responses
• Support clear and timely communication with clients regarding audit and assurance documentation

Requirements

• Experience in an administrative, coordination, or support role within risk, compliance, governance, audit, or a similar corporate function
• Exposure to insurance administration, audits, or compliance activities is desirable but not essential
• Familiarity with information security standards (e.g. ISO 27001, SOC 2) or audit tools such as Vanta is an advantage
• Strong organisational and administrative skills, with the ability to manage multiple tasks and deadlines
• Good attention to detail, particularly in documentation and record keeping
• Clear written and verbal communication skills
• Basic analytical skills and confidence working with data and reports
• Comfortable working with internal stakeholders and external partners
• Proficient in common office and collaboration tools (e.g. document management systems, spreadsheets)

Benefits

• 25 days’ holiday per year, increasing with length of service.
• £500 annual training budget to spend on your professional development
• Extensive private healthcare, including dental, eyecare and EAP
• Enhanced sick leave (three months’ pay per year)
• Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)
• Death in service insurance cover
• Fully-paid five-week sabbatical after five years of employment
• In office wellbeing, such as manicures, massages and barbers.
• Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist.